FAQs

Frequently Asked Questions

1. What makes Thermawear different?

At Thermawear, we combine advanced thermal technology with timeless design. Every garment is crafted to deliver lasting warmth, lightweight comfort, and effortless sophistication — ensuring you look and feel exceptional in any setting.

2. How should I care for my Thermawear pieces?

To preserve the integrity and softness of your Thermawear garments, we recommend gentle machine washing on a cool cycle and air drying flat. Avoid bleach or fabric softeners to maintain the premium fibers and insulation performance.

3. Are your fabrics sustainable?

Yes. Sustainability is at the heart of everything we do. We source responsibly produced materials and partner with ethical manufacturers who share our commitment to quality, longevity, and respect for the environment.

4. Do you ship internationally?

Absolutely. Thermawear offers worldwide shipping so you can experience warmth without borders. Shipping times and rates are calculated at checkout based on your location.

5. What is your return policy?

We want you to love every piece. If for any reason you are not completely satisfied, we offer hassle-free returns within 30 days of purchase — provided the item is unworn, unwashed, and in its original packaging.

6. How can I contact customer care?

Our dedicated team is here to assist you with any questions or concerns. Simply email us at ThermaWear@gmail.com, and we’ll respond with care and prompt attention.